FREQUENTLY ASKED QUESTIONS


How to shop online?

You must be 16 years old or older and provide a US shipping and billing address.

When you're finished shopping, click on “Shopping bag" to place your order. Price, estimated tax and availability will be displayed. You may also edit your order at this time. When you’re happy with your order, proceed to checkout.

Once you have placed your order, you will receive an email confirmation. An additional email will be sent to notify you that your order has shipped with a tracking link to trace your order.

Do you gift-wrap?

We do! Send us an email at admin@tokotoko.us with your billing confirmation number, if you purchase more than one item let us know to wrap items individually or together.

Return Policy?

All sales item are final and not returnable.  Other items can be returned to Toko-Toko within 14 days of purchase, we offer store credit only for returns.